Privacy Policy – DiscoPlan

1. Controller

The controller responsible for processing personal data on this website is:

SynComNet GmbH
Kesslerweg 10
48155 Münster
Germany

Telephone: INSERT PHONE NUMBER
Email: INSERT EMAIL ADDRESS

Further company information can be found in our Legal Notice .

2. General information about data processing

We process personal data only to the extent necessary to provide this website, respond to enquiries, provide requested services and operate DiscoPlan.

Personal data means any information relating to an identified or identifiable natural person.

We process personal data in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

3. Visiting this website and server log files

When you visit this website, technical information may automatically be transmitted by your browser to the server on which this website is hosted.

This may include:

IP address
Date and time of access
Requested page or file
Referrer URL
Browser type and browser version
Operating system
HTTP status code

This data is processed in order to technically provide the website, ensure system security, identify technical problems and protect our systems against misuse.

The legal basis for this processing is Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and technically reliable operation of this website.

4. Requesting a DiscoPlan trial

If you use the form on this website to request a DiscoPlan trial, we process the information you provide in order to handle your request and contact you regarding DiscoPlan.

Data processed

Depending on the information you provide, this may include:

Name of the club or company
Name of the contact person
Email address
Telephone number
Number of employees
Selected website language
Information relating to your request

Purpose of processing

We use this information to process your request, contact you, provide information about DiscoPlan and, where applicable, prepare or provide a trial environment.

Legal basis

Where your request is aimed at entering into a contract or concerns pre-contractual measures, processing is based on Article 6(1)(b) GDPR.

Where processing is necessary to respond to a general business enquiry, it may also be based on our legitimate interest in communicating with prospective customers in accordance with Article 6(1)(f) GDPR.

5. Contact by email or telephone

If you contact us by email or telephone, we process the information you provide in order to respond to your enquiry.

The legal basis is Article 6(1)(b) GDPR where the communication relates to a contract or pre-contractual measures. In other cases, processing is based on Article 6(1)(f) GDPR and our legitimate interest in responding to business enquiries.

6. Recipients of personal data

Within SynComNet GmbH, personal data is made available only to those persons and departments that require it for the relevant purpose.

We may also use service providers for technical infrastructure, hosting, email communication or other services necessary to operate this website and DiscoPlan.

Where service providers process personal data on our behalf, they are contractually bound in accordance with the applicable data protection requirements.

7. Transfers to third countries

We do not transfer personal data to countries outside the European Union or the European Economic Area unless this is necessary for a specific service and the legal requirements for such a transfer are met.

8. Storage period

We store personal data only for as long as it is necessary for the purpose for which it was collected.

Data relating to enquiries and trial requests is generally retained for as long as necessary to process the enquiry, provide the requested trial, conduct related business communication and comply with applicable legal retention obligations.

If a contractual relationship is established, relevant data may be retained for longer periods in accordance with statutory retention requirements.

9. Cookies and similar technologies

The DiscoPlan landing page does not currently use advertising or tracking cookies.

If technically necessary cookies or similar technologies are used to provide specific website functions, they are used only to the extent required for the operation of those functions.

If we add analytics, advertising technologies or other services requiring consent in the future, this Privacy Policy and, where necessary, the website's consent mechanism will be updated accordingly.

10. Your rights

Subject to the applicable legal requirements, you have the following rights regarding your personal data:

Right of access (Article 15 GDPR)
Right to rectification (Article 16 GDPR)
Right to erasure (Article 17 GDPR)
Right to restriction of processing (Article 18 GDPR)
Right to data portability (Article 20 GDPR)
Right to object (Article 21 GDPR)

Where processing is based on consent, you also have the right to withdraw your consent at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.

11. Right to object

Where we process personal data on the basis of Article 6(1)(f) GDPR, you have the right to object to such processing on grounds relating to your particular situation in accordance with Article 21 GDPR.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing.

12. Right to lodge a complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

You may in particular contact the supervisory authority responsible for our registered office.

13. Data security

We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

This website uses encrypted HTTPS connections to protect information transmitted between your browser and our server.

14. Changes to this Privacy Policy

We may update this Privacy Policy if legal, technical or organisational changes make this necessary.

The version published on this website is the current version.

Last updated: September 2026